Frequently Asked Questions

Everything you need to know about your Nails Plus experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your supplies sooner.

Can I return professional-grade products if I change my mind?

We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene regulations, we cannot accept returns on opened gels, polishes, or liquids.

Are your nail lamps compatible with all gel brands?

Our LED/UV lamps are designed to cure most major professional gel brands. However, we recommend checking the specific nanometer requirements of your gel brand for optimal results.

Do you offer wholesale pricing for salon owners?

Yes, we provide bulk discounts for licensed professionals and salon owners. Please register for a professional account on our 'Pro Access' page to view wholesale rates.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.